Smart System
The challenge

WHAT PROFESSIONAL SERVICE FIRMS FACE EVERY DAY

You're focused on your clients. Lost calls, scattered inquiries and missed follow-up shouldn't be another full-time job.

Potential clients search online and contact whichever firm responds first.

You're in a meeting or with a client and can't answer every call.

Consultation and service inquiries from your website, email and voicemail get scattered and forgotten.

A slow response can quietly mean a lost client to a competitor.

Satisfied clients don't always think to leave reviews, so your reputation doesn't reflect your work.

What we build

THE SMART SYSTEM FOR PROFESSIONAL SERVICES

The parts of Smart System that make the biggest difference for professional service firms.

A fast, professional Smart Website built around consultations and inquiries
Lead capture forms for consultation requests and new client inquiries
Missed-call text-back so no client inquiry is lost
Automatic text and email follow-up with new inquirers
Online booking and reminders for consultations and appointments
Review requests sent automatically to satisfied clients
A simple CRM pipeline for every inquiry and consultation
Google visibility so nearby clients find you first
The client journey

HOW A CLIENT FINDS AND BOOKS YOU

01

Client searches

“lawyer near me” or “accountant near me”

02

Finds your firm

On Google + your website

03

Calls or requests info

Click-to-call or inquiry form

04

Lead enters Smart System

Captured in your CRM

05

Instant follow-up begins

Automatic text + email

06

Consultation is confirmed

On your calendar

07

Review request sent

After the engagement

FAQ

PROFESSIONAL SERVICES — COMMON QUESTIONS

Yes. Whether you run a law firm, accounting practice, mortgage brokerage, insurance brokerage, consulting firm or advisory business, Smart System is built around capturing inquiries and following up. We connect your website, consultations, follow-up and reviews into one system.

When a potential client calls while you're with someone or in a meeting, Smart System automatically sends a friendly text so the inquiry isn't lost. The conversation can continue by text and the consultation can still get booked.

Yes. We set up a consistent review-request process sent to satisfied clients after their engagement, making it easy to build a stronger online reputation over time. We never buy fake reviews.

Not necessarily. We can build you a new Smart Website, or we can connect our lead capture, follow-up and review systems to your existing website. We'll recommend what makes the most sense for your firm.

READY TO CAPTURE MORE CLIENTS AND REVIEWS?

You focus on your clients. Smart System helps you stay connected to the inquiries coming in, follow up automatically and build a stronger reputation.