1. Agreement
By using Smart System ("Smart System", "we", "us"), you agree to these Terms of Service. If you do not agree, do not use our services. These terms apply to all clients and visitors in Toronto, the GTA, and Ontario, and wherever else our services are offered.
2. Services
Smart System provides a connected online system for local businesses, including website design and hosting, Google and local search support, social media content, advertising management, lead follow-up, CRM, booking, and reviews. The specific services included in your plan are detailed in your agreement.
3. No Guarantees
We do not guarantee any specific revenue, number of leads, phone calls, rankings, conversion rates, customer growth, traffic increases, sales, review counts, or return on investment. Advertising results depend on many factors outside our control, including market conditions and your responsiveness to leads.
4. Advertising Spend
Where advertising management is included, Smart System manages the campaigns. The actual advertising spend paid to Google, Meta, or other platforms is separate from our fees and is paid directly by you.
5. Billing
Smart System is month-to-month with no long lock-in contracts. Pricing is based on the system built around your business and is detailed in your agreement. Billing is monthly. We do not publish pricing publicly; book a demo to discuss the right setup for your business.
6. Website Ownership
You own your website and your business data. We build, host, and manage it for you under your agreement. Upon cancellation, you retain ownership of your business data.
7. Cancellation
Smart System is month-to-month. You may cancel with notice as described in your agreement. There are no long lock-in contracts beyond the monthly billing cycle.
8. Client Responsibilities
You agree to provide accurate business information, respond to leads in a reasonable time, and authorize any advertising spend. Smart System is not responsible for lost opportunities resulting from your failure to respond to leads.
9. Intellectual Property
All Smart System branding, methodology, and proprietary tools remain the property of Smart System. Content created for your business, including website copy and social content, is licensed to you for the duration of your agreement.
10. Limitation of Liability
To the fullest extent permitted by law, Smart System is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the fees paid by you in the prior 30 days.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of Smart System after changes constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms? Contact us at hello@smart-system.ca.