1. Information We Collect
We collect information you provide through our contact and demo forms, including your name, company name, phone number, email address, website, industry, and message. We also collect standard technical information such as your browser type and the pages you visit.
2. How We Use Your Information
We use your information to respond to your inquiries, provide and improve our services, send follow-up communications, manage leads, and operate the Smart System on your behalf. We do not sell your personal information to third parties.
3. Lead & CRM Data
When you become a client, your leads, customer communications, and booking data are stored in your Smart System CRM. This data belongs to you and is used to operate your system. You retain ownership of your business data.
4. Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings.
5. Third-Party Services
Smart System connects with third-party platforms such as Google, Meta (Facebook and Instagram), and other service providers to deliver our services. These providers have their own privacy policies governing data they process.
6. Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon request, we will delete your personal information where we are not legally required to retain it.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
9. Children's Privacy
Smart System is intended for businesses and professionals. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Smart System after changes constitutes acceptance of the updated policy.
11. Contact
Questions about your privacy? Contact us at hello@smart-system.ca.